Customer Relationship Management TYBMS Sem 5 Vipul Prakashan

• Publisher : Vipul Prakashan
• Author: Jia Makhija
• Edition: 2024
• Availability: In Stock
• Normally Deliver within 3-4 days

• Description :
  To understand concept of Customer Relationship Management (CRM) and implementation of Customer Relationship Management To provide insight into CRM marketing initiatives, customer service and designing CRM strategy To understand new trends in CRM, challenges and opportunities for organizations